Terms of use and data protection

By accessing our websites and the information, services and products contained therein, you agree to the following terms and conditions.

Responsible for data collection and processing is Crossrail Benelux NV, Noordersingel 2140, B-2140 Antwerpen. The corporate data protection officer is Mario Goetmaekere (mario.goetmaekere@crossrail.be) the data protection officer in Germany is Mr. Philipp Hermann (E-Mail). 

Terms of use

General information

The information contained on the website is provided by Crossrail Benelux for information purposes only. Crossrail Benelux reserves the right to modify and/or adapt these web pages at any time and without prior notice. It also reserves the right to limit or temporarily suspend the operation of the website for technical reasons. The information published on the website does not constitute an offer or a recommendation to purchase products or services or to conclude any legal transaction. Exceptions to this principle are expressly noted on the websites.

The entire content of the Crossrail Benelux website is protected by copyright. The proprietary rights (in particular the copyrights and trademark rights) to all elements on these web pages - in particular also the contained word, image and acoustic trademarks or logos - belong exclusively and comprehensively to Crossrail Benelux. The copyrights of third parties remain reserved. In the event of complete or partial reproduction of the material or parts thereof in any form - electronic or written - the express naming of Crossrail Benelux as the author or holder of the corresponding rights is required. Reproduction, transmission, modification, linking or use of the websites for public or commercial purposes is only permitted with the prior written consent of Crossrail Benelux.

Usage of Cookies

We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and stored temporarily on your hard drive. This file as such contains a so-called session ID, which can be used to assign various requests from your browser to the joint session. This enables your computer to be recognised when you return to our website. These cookies are deleted after you close your browser.

To a small extent, we also use persistent cookies (also small text files that are stored on your terminal device) that remain on your terminal device and enable us to recognize your browser the next time you visit. These cookies are stored on your hard drive and are deleted automatically after the specified time. Their lifespan is 1 month to 10 years. This enables us to present our services to you in a more user-friendly, effective and secure manner. Our legitimate interest in the use of cookies pursuant to Art. 6 para. 1 letter f) DSGVO is to make our website more user-friendly, effective and secure.

The following data and information are stored in the cookies:

  • LogIn-Information
  • Language setting
  • Keywords entered
  • Information on the number of visits to our website and use of individual functions of our Internet presence

When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, IP address or similar data that would enable the cookie to be assigned to you will not be placed in the cookies. On the basis of cookie technology, we only receive pseudonymised information, such as which pages of our website have been visited.

You can set your browser so that you are informed in advance when cookies are set and can decide on a case-by-case basis whether you wish to exclude the acceptance of cookies in certain cases or in general, or whether cookies should be prevented completely. This may limit the functionality of the website.

Links to other Websites

The Crossrail Benelux websites may contain links to third-party websites which are not under the control of Crossrail Benelux. When activating such links you may leave the Crossrail Benelux websites or extracts from third party websites may be displayed within the context of the Crossrail Benelux website. Crossrail Benelux accepts no responsibility for the accuracy, completeness and legality of the content contained therein or for links to other websites or for any offers, products or services contained therein. The use of linked websites is exclusively at your own risk.

Data protection provisions

Crossrail Benelux and its service providers use appropriate security systems to protect the data against foreseeable risks. The data will only be kept for as long as is necessary to fulfil the purpose.


We collect information about you when you use this website. We automatically collect information about your usage patterns and your interaction with us, and we register information about your computer or mobile device. We collect, store and use data about each access to our website (so-called server log files). This includes access data:

  • Name and URL of the retrieved file
  • Date and time of retrieval
  • transferred data volume
  • Message about successful retrieval (HTTP response code)
  • Browser type and browser version
  • operating system
  • Referrer URL (i.e. the previously visited page)
  • Websites accessed by the user's system through our website
  • Internet service provider of the user
  • IP address and the requesting provider

We use this protocol data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimisation of our website, but also for anonymous recording of the number of visitors to our website (traffic) and for the scope and type of use of our website and services. We use this data to enable you to visit our homepage and to improve the functionality of our homepage. The data is collected on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the technically error-free presentation and optimisation of his website - for this purpose, the server log files must be recorded.

We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website

Enquiries by email, telephone or fax

If you contact us by e-mail, telephone or fax, your request including all personal data (surname, first name, e-mail, telephone number, address, enquiry, etc.) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing of these data takes place on the basis of Art. 6 para. 1 lit. b DSGVO if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and/or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of enquiries addressed to us.

The data sent to us by you via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Privacy policy for applications

You can apply to us by e-mail or by post. In the following we will inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated strictly confidentially.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary for a decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu according to German law (initiation of an employment relationship), Art. 6 para. 1 lit. b DSGVO (general contract initiation) and - if you have given your consent - Art. 6 para. 1 lit. a DSGVO. Consent may be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6 Para. 1 lit. b DSGVO for the purpose of carrying out the employment relationship.

Retention period of the data

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data transmitted by you including any remaining physical application documents will be stored for a maximum of 6 months after completion of the application process (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 Para. 1 lit. f DSGVO).

You may object to the storage of this data if you can present legitimate interests that outweigh our interests.

After expiry of the retention period, the data will be deleted unless there is a legal obligation to retain them or any other legal reason for further storage. If it is evident that the retention of your data will be necessary after the expiry of the retention period (e.g. due to an impending or pending legal dispute), deletion will only take place when the data has become irrelevant. Other legal storage obligations remain unaffected.

Privacy policy for Google Analytics

For page optimization and statistical purposes, we collect so-called tracking data, which provide information about the surfing behavior of users. Such tracking data does not allow conclusions to be drawn about individual persons. This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the BLS Cargo website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on BLS Cargo's websites, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using the BLS Cargo websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Further information on Google and data protection can be found at: Google Privacy Policy and Terms of Use. BLS Cargo uses a Google Analytics function based on Google Display Advertising You can deactivate the Google Analytics functions for display advertising and display network ads via this link: Browser add-on to disable Google Analytics.

Privacy policy for the use of Facebook plugins

The "Like" button on Facebook is used to share content with other users of the network. Facebook is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. When you access content that contains such a plug-in, your browser usually connects directly to Facebook's servers. This gives Facebook the information that your computer has accessed the appropriate page on our website. This also gives Facebook the IP address of your computer and information about your browser. Facebook receives this information even if you do not have a Facebook profile and therefore have not agreed to Facebook's terms of use. If you have a Facebook profile and are logged in at the time you visit our site, Facebook can immediately associate your visit with your Facebook profile. If you click on the "Like" button, this is also transmitted to the Facebook server and stored there, e.g. to enable publication on your Facebook profile. Crossrail Benelux NV only allows the aforementioned data transfer to Facebook if you consciously activate the "Like" button with a mouse click. This so-called two-click solution gives you control over whether any data is transferred to Facebook at all. You can find more information about how it works at http://panzi.github.io/SocialSharePrivacy/index.de.html . If data is transferred to Facebook, you will receive information about the purpose and scope of the processing of the data as well as about rights and setting options at www.facebook.com/policy.php. Please note that Crossrail Benelux NV cannot guarantee the accuracy of the information provided there.

Data privacy for the use of Google +1

Use the Google +1 button to publish information worldwide. The Google +1 button gives you and other users personalized content from Google and its partners. Google stores both information that you gave +1 for an item and information about the page you viewed when you clicked +1. Your +1 may appear as a clue along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and ads on the Internet. Google records information about your +1 activity to improve Google services for you and others. To use the Google +1 button, you need a globally visible, public Google profile that includes at least the name you choose for the profile. This name will be used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you. In addition to the uses described above, the information you provide will be used in accordance with applicable Google privacy policies. Google may publish or share aggregated statistics about users' +1 activity with our users and partners, such as publishers, advertisers or affiliates.

Data privacy for the use of Twitter

On our websites, functions of the Twitter service are integrated. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data such as IP address, browser type, visited domains, visited websites, mobile providers, device and application IDs and search terms are transmitted to Twitter. We would like to point out that, as the provider of these websites, we do not have any knowledge of the content of the transmitted data or its use by Twitter. Due to continuous updating of Twitter's data protection declaration, we point out the latest version under Twitter Privacy. You can change your data protection settings on Twitter in the account settings under Twitter Settings. If you have any questions, please contact privacy(at)twitter.com.

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